External Hard Drive Recovery: From Repairing to Data Retrieving

Inside of external unit there is nothing more than a standard hard drive. Hard drives are used more often than Solid State Drives in external units, and preferable for application when writing speed and big capacity are the key factors. Plus, almost every failed HDD can be recovered in contradiction to SSD.

Most of all problems with accessing data from external device are caused by its internal drive. Power supply, cables, and internal adapters are extremely rare failure causes. Those components can be easily tested and replaced, but a hard drive as the actual storage of you files is irreplaceable and must be inspected with particular caution (or not at all for physically malfunctioning, clicking, water-damaged) to prevent an extensive data corruption or even total disks destruction due to overusing HDD over exhausting test run-outs.

By the way, never test the dropped external drive for the same reason. Those dropped, clicking or silent, inaccessible or unstable external drives must go directly to the clean room for the professional data recovery treatment.

Since the external drive inherits all kind of problems of a typical HDD or SSD, Data Lab 247 quote them equally, despite some additional complexity in file extraction process contributed by build-in encryption for specific models of WD My Passport and WD My Book, or network layer for NAS units. The most advanced data recovery technologies, precision mechanics applied to every internally damaged drive in controlled environment in the Clean Room, and over two-decade experience in Data Recovery allows us to retrieve data from any failed external hard drive.

Vast variety of different designs and HDD models used in the external units require the large stock of parts for repairing operations. For decades we have collected and store for re-using virtually all models that had gone through the lab. Most often external drives repaired and recovered in our lab in the past years have been of Western Digital (My Book, Passport), Seagate (BlackArmor NAS, FreeAgent Desk/GoFlex/XTreme), LaCie (Ethernet Disk RAID, 5big Network, 2big Triple).

Other devices such as Toshiba, Fantom (G-Force, GreenDrive,Titanium). HGST (TOURO Mobile, TOURO Desk), Iomega (StorCenter, UltraMax), Kano, SimpleTech, Ximeta NetDisk, VOX (BlackBox, V1, M1, N1, Mini), Kanguru (Eco Family, SonicSTOR) are less frequent visitors to our lab, not because of better durabilitybut rather to their small market share.

The Lab provides data recovery service for all types of external devices, including desktop/ book-size units with 3.5" disk-platters, as well as for mobile or portable externals with 2.5", 1.8", and even 1" Micro-Drives.

We also support all network attached drives or servers (NAS), as well as external RAID devices.