Data Lab 247 Guaranties

Our services meet the highest standards in the data recovery industry. Our engineers and technicians in the lab work hard to retrieve every recoverable byte of the information from the failed data medium.

We guarantee to provide the detailed information in regarding to recovery process outcome, before you make any payments. The recovery report will present the broad picture of the recovery results. The typical recovery report includes: listings of recovered files and folders along with the actual samples of recovered files which are helpful to estimate the real value of the recovered data. The integrity of the important files can be checked (when possible) and confirmed at special request.

We guarantee that you will not be charged for our service if you are unhappy with the result. We get paid only if you are satisfied and agreed with the recovery report.

Furthermore, we guarantee and provide an additional data recovery attempt free of charge for cases, when the customer finds out that some of extremely important files are corrupted or missed.

We provide one-month warranty on the data media, exceptionally purchased from us, from the date of its release to you. If our destination hard drive (data drive) turns out to be defective - it has to be shipped back to us (the return shipping cost is on you). Once we receive the defective data drive; the replacement drive will be dispatched to you at no additional cost to you.

Here is what we do not and cannot guarantee. There is neither magic nor miracles in the real world that can help to recover the lost data from scratched, extremely corrupted, or overwritten sectors on the hard drive, i.e from drive that is beyond recoverable. That is why as professional and honest as we are: no data recovery specialist can ever guarantee the successful recovery outcome in advance, based on the described symptoms from the customer.

Overall, in a few words: We will do our best in succeeding to recover your data. Data Lab 24/7 ironclad guarantee is to recover everything what is yet recoverable on the failed disk, as we are on the same team and will help to put your mind at rest.

Warning: The nature of data recovery business applies a simple requirement on our business transaction: There is no return point once you pay and data are released to you. That is company's policy. It is not negotiable. So, please take your time and carefully review the recovery report before you process the payment, ask as many questions as you like before you are sure that the recovered data is what you expect.